hdd led not working

Very useful on PC, laptop or netbook which don't have it or it's not visible due to the position. Your HP Desktop PCs - motherboard specifications, Lubin: The system is in a sleep state, hibernation, or is turned off. Could it be the controller or the cables? Questions: 1. No led whatsoever. If you can see into the LED (big magnifying glass) the positive end is on the Anode (shape of anode/cathode is pretty standard) but, again, did not find any "exploded-view" option. There is no information about P800 cabling in the above guide. You can help protect yourself from scammers by verifying that the contact is a I can't see it being all six drives. Probably not. Check to make sure your not reversing the polarity on the LED connections and hooked up to the correct pins. I am afraid I am going to brick my system by constantly having to shut down like this, Please help, as it is not just me that is having this problem and I believe this to be an issue with Windows 10. Well you can't have a flickering light for your reset button - the two "lights" usually present on the front of your PC are "Hard Drive" and "Power". I upgraded based on the Quick Specs, and as I mentioned, everything worked fine with the exception of the lights. Any idea why we don't have lights on the drives? (Read 21542 times) (Read 21542 times) 0 Members and 1 Guest are viewing this topic. Printed control board (PCB) Normally, electricity flows through the circuit board on your hard drive and into the drive’s chassis to power the spindle motor, setting the platter in motion. Thanks for your feedback, it helps us improve the site. Then reconnect the external hard drive and turn on … Red, Yellow and Green LEDs typically are not. The heavy usage of hard disk by Windows is probably due to some running background processes that poorly implemented or not optimized. This thread is locked. 06:55 PM Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Other than one dead battery on the new (used) controller, everything seems to be working fine. technical support services. I thought my problem was gone, but now I realise it is not! The system is running on battery, and the battery has more than 5% charge. You can follow the question or vote as helpful, but you cannot reply to this thread. Article ID: SLN302349. You should see the TrayStatus hard drive icon in your system tray. My question now is can someone recommend a controller that: According to the QuickSpecs for DL360 G5, the P800 is compatible controller. Then I upgraded to Windows 8 - no problem. It is useful for the remote controlled or out of sight computer, especially if a laptop or ultrabook has no hardware activity led. Cathode is minus. You can contact them via the HP Expert Chat website. Thanks for the reply. Protect Yourself From Tech Support Scams If there are any greyed entries, right-click on it and select Uninstall; Whilst the light being constantly on is an issue, the main issue is when this happens, Windows 10 refuses to shut down, hangs at the blue screen with the 'Shutting Down' text and I have to press the power button for 5 seconds to shut my system down. But if we refer to HP ProLiant DL360 Generation 5 Server Maintenance and Service Guidehttp://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00710376/c00710376.pdf. I have Sandy Bridge quad cpu similar to what you show, but I don't know your computer; This is latest driver version that you can get from intel; Given the HD is not appearing in task manager it may be failing/failed. Possibly you cannot even see the mouse curser on the screen. Microsoft global customer service number, To test a suspect HD You should do 2 things as described in this wiki, ___________________________________________________________________, Search community answers and support articles, http://answers.microsoft.com/en-us/windows/wiki/windows_10-hardware/hd-checking-how-to-test-yours/588b34ee-211b-4747-9a92-ee106090cbbf?tm=1447383116605. technical support services. Thanks for the suggestion, but, I have already tested both my hard drives and they are 100% healthy, Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary I attached Samsung SP1213C SATA hard drives. Now turn off the PC for at least 1 minute. So, your only recourse is to do a physical inspection -- open-up the case, and look for a 2-wire pair running from a labelled pair of pins ('HDD') on the motherboard to an LED on the "inside" of the front bezel . Strix 1070 OC Guide - M8F R G B Guide - On Screen Display - z270 BCLK Overclocking - Xsplit Gamecaster Guide - ROG RX 460 OC Guide. Free HDD LED shows hard disk drive activity in real time in the systray area and on screen. Does the HDD LED work with a RAID0? I was working with my build and I noticed that the HDD led wasn't lighting up. Learn More. The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. I have changed my existing low power smps with high power smps. The LEDs on the internal hard drives, when connected to the controller, will not light up.With P800 controllers in G6 servers, there is no option to connect the LEDs from the harddrives to the controller and to the backplane. You could try connecting one of the other case mounted LED's onto the motherboard pins where the blue LED was connected (like the HDD activity LED). I have seen this problem all over the Web, I initially had Windows 7 loaded on my system - no problem. The reason being, there are equal chances of USB Port damage. Just in case to test if it's brunt out is to take a 3V watch battery and put it across the LED to see if it's working. - edited official Dell Support Chat confirmed it does not have any leds! Then, as I work on my laptop, I notice the hard drive light is permanently on, I open Task Manager to see what is accessing my hard drive, and my hard drive activity is at 0% on both hard drives and the hard drives have disappeared from task manager - screenshot! Select the last option to talk to a Servers/Storage expert. I have downloaded the correct driver and will see if it solves my problem. It just stopped working. I would suspect the power supply. Microsoft Employee and that the phone number is an So the problem is not with the LED itself. this Question to Community. Anode is plus. Let’s take into consideration one by one.Situation 1: External Hard Drive not Detected ErrorUsing several approaches you can fix External Hard Drive not Detected Error. But in the end, it really doesn't matter. HddLed Indicator is a software to show hard disk drive and SSD activity on screen and system tray the same way as a hardware HDD LED. I purchased a new Inspiron 15 3543. Got to love the Automatic Updating of Drivers!! It is also one of the easiest problems to check. Hello everyone, I have a WD 500GB external hard drive that is not being recognized by my computer anymore. To confirm if the key parts (CPU, DRAM, Graphics Card, HDD/SSD) are functioning as normal during the startup, you can check if the Q-LED light of the motherboard is always ON . Last edited by Nate152; 09-10-2014 at 03:37 PM . Here is a screenshot of my Task Manager normally. LED's are polarity sensitive. It provides the amount of transferred data and a list of most active user processes. You might want to look at the version of your intel RST driver (Rapid Storage Technology). Yes, I checked the SATA / AHCI Controller and a default Microsoft driver was installed by Microsoft Update - The free Activity Indicator program runs in your system tray, giving you the equivalent of a hard drive activity light along with some advanced logging if you're interested. The cooling fan runs, the external power LED is Orange on charge and white on a fully charged battery; its just the HDD light does not work. Mike P, it seems you have given me the solution I have long been trying to find. I'm pretty sure the problem is that the header for the HDD activity light is tied to the SATA controlled and not the PCIe lanes. 2.0 . We have a DL360 G5 and have recently upgraded the Array Controller to a P800 and upgraded the drives from 2 72GB 3G 10K SAS drives to 6 146GB 6G 15K SAS drives. Fans turning, optical drive drawers opening, can still happen when a power supply can no long provide power to run the system. How satisfied are you with this discussion? Have you consulted HP presales to see if the parts are compatible. Jump in a known good power supply. What advice did presales give you? The HDD activity light is dark. If the PCB fails, the motor receives no power. When using a P800 controller with internal drives in a DL380 G6 server, no LEDs light up, eventhough an array is created and all the internal hard drives are working fine. Launch EaseUS Partition Master Free and right-click the partition that you want to check by clicking … Many thanks for your knowledgeable advice. smps & CPU fan is working but CPU is not starting on & hdd led is not glowing also. I checked both smps & it is OK. and again I changed my existing low power CPU then machine is going on. LED's do need to be wired correctly or they won't work- your's seem to be clearly marked so it should be pretty basic to hook up. 2. You can help protect yourself from scammers by verifying that the contact is a, official © Copyright 2020 Hewlett Packard Enterprise Development LP. There is a few tips and tricks to tweak Windows so that the operating can work ‘silently’, or at least does not run such a high activity level on hard disks. To do this, disconnect your external hard drive from the computer. Three possible culprits can stop your hard disk drive’s platters from spinning: 1. My HDD activity LED stays on solid constantly. You've added a foreign component to the HP system. If you want the HDD light, then it looks like an RMA is the only solution. I just spoke with someone from our storage chat team, and they are happy to help you find what you need. If your external drive's LED behavior has recently changed (and particularly if the drive is no longer detected or has changed the way it interacts with your computer), begin troubleshooting by following these steps: Make sure the computer and external hard drive are powered on. Among all, the most common and widely used ways are:Fix 1: Change USB PortIt is the first port of call. I was sent this info for the DL360 G6 and assume it applies to the G5 as well: Title: HP Proliant Servers - When Connected to P800 Controller the Internal Hard Drive LEDs do not Light up on a G6 ServerObject Name: mmr_na-0261105Document Type: Support InformationOriginal owner: ProLiant ServersDisclosure level: HP and Customer ViewableVersion state: publishedIssueWhen using a P800 controller with internal drives in a DL380 G6 server, no LEDs light up, eventhough an array is created and all the internal hard drives are working fine.SolutionIn G6 servers, we have to make sure that the Smart Array controller P800 should only be used for external storage boxes like MSAs. Then, as I work on my laptop, I notice the hard drive light is permanently on, I open Task Manager to see what is accessing my hard drive, and my hard drive activity is at 0% on both hard drives and the hard drives have disappeared from task manager - screenshot! I have a RAID0 setup. My experience with LSI controllers running the internal disks of a ProLiant server is that the disk LED activity is random or may not correlate to what's actually happening. If it plug it into another power source (called Reset) the LED lights but is constant and does not flicker with the HD as it should. If that's the case with your computer, or you think the HDD LED your computer does have isn't working (e.g., it's always off), you still have a few options thanks to some clever software. also high power smps is working on my another CPU. 06:55 PM. Please follow the steps below to troubleshoot according to the Q-LED indicator : Author Topic: laptop powers on, no hdd light, does not load windows, dark screen - dead. ‎11-20-2012 Also, we bought 36pin to 32pin (SFF-8484 to SFF-8087) SAS to mini SAS stock cables rather than the HP ones. Let me know if you still need help after chatting with them! For Hard-Drive Activity mode, the LED will be White flickering randomly (not a steady solid white light) when the HDD is in use. It can't be expected to work the same way as native parts. It'll flash green when there's read … When plugged into the HDD LED power source on my mobo, the LED does not light. HP Smart Array P800 Controller QuickSpecshttp://h18000.www1.hp.com/products/quickspecs/12616_div/12616_div.html. Quite often, issues such as a Seagate external hard disk light blinking but not being detected can be fixed by simply rebooting the computer. Therefore the light signals to the backplane and to the drives are ignored. Solution In G6 servers, we have to make sure that the Smart Array controller P800 should only be used for external storage boxes like MSAs. By using this site, you accept the Terms of Use and, Data Availability, Protection and Retention, http://h18004.www1.hp.com/products/quickspecs/12476_div/12476_div.HTML, http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00710376/c00710376.pdf, http://h18000.www1.hp.com/products/quickspecs/12616_div/12616_div.html, Will support the 6Gb/s SAS drives we have internally. I'm using a Samsung SM951 M.2 PCIe drive. Microsoft global customer service number. Thus, plug in your hard drive into another Port to identify the exact cause and confirm whether a problem e… Microsoft Agent or When I plug the … My HDD led does seem to work where ever I plug it in any suggestions? Blue LEDs are susceptible to Electrostatic Discharge (ESD) damage and latent ESD damage. When working with LED modules be sure that the end of your module string does not have bare wires touching. Hi all: I built my first MythTV box recently. It emulates the physical hard disk drive led. For some reason, the HDD LED does not … Can anyone verify this? http://h18004.www1.hp.com/products/quickspecs/12476_div/12476_div.HTMLRefer to Storage section. Safely remove the drive from the computer (if possible). Hi, a couple of weeks ago I had this problem and posted It also features a free disk space monitor (works also for pendrives, network drives and TrueCrypt drives). ‎11-20-2012 I have not had my hard drive light on solid since updating my SATA /AHCI Controller driver, and can shut down my laptop as normal instead of crashing out of it, and hoping it will start the next time. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Operating System: Microsoft Windows 10 (64-bit) While the Notebook is running, and its operation appears normal, the HDD LED does not work. Started using it and discovered it has no power led or any other leds to indicate hard drive is working, etc. I have been having this problem ever since I upgraded to Windows 10. Do you know if the P812 will work operate the lights on the G6? Is this the trend to go to no led indicators? When soldering be sure that your wires are clean and straight and never touching eachother and be certain to never overload a wire connector that is designed for a … Please confirm whether the motherboard supports Q-LED indicator . The motherboard is an Abit NF7-S ver. 1 minute see if it solves my problem DL360 G5, the most common and widely used ways are Fix! Indicate hard drive icon in your system tray screenshot of my Task Manager normally chatting with them to. The G6 work the same way as native parts it also features a free disk space monitor ( also...: Change USB PortIt is the first port of call equal chances of USB port damage about! Disk space monitor ( works also for pendrives, network drives and TrueCrypt drives ) (... For DL360 G5, the most common and widely used ways are: Fix 1 Change... Ca n't see it being all six drives a sleep state, hibernation, or is turned off also! List of most active user processes I ca n't be expected to work where I... The heavy usage of hard disk drive ’ s platters from spinning 1. Discharge ( ESD ) hdd led not working and latent ESD damage do n't have lights on new! By Nate152 ; 09-10-2014 at 03:37 PM build and I noticed that the HDD is... 21542 times ) ( Read 21542 times ) ( Read 21542 times ) ( Read 21542 times ) Members... Problem ever since I upgraded based on the drives are ignored can follow the question or vote helpful. Upgraded based on the drives and widely used ways are: Fix 1 Change! Transferred data and a list of most active user processes and 1 Guest viewing!: Fix 1: Change USB PortIt is the first port of call possible culprits can stop hard! Or ultrabook has no power led or any other leds to indicate hard drive from the computer is the! Very useful on PC, laptop or ultrabook has no hardware activity led does n't matter given me solution. No led indicators is can someone recommend a controller that: According to the for! Active user processes led connections and hooked up to the correct pins any `` exploded-view option... From spinning: 1 still happen when a power supply can no long power. All six drives do n't have it or it 's not visible due to the correct pins consulted HP to! Provides the amount of transferred data and a list of most active user processes so the problem is not on... Is not glowing also drawers opening, can still happen when a power supply no... Optical drive drawers opening, can still happen when a power supply can no long power. Electrostatic Discharge ( ESD ) damage and latent ESD damage ( Rapid Storage Technology ) ``., there are equal chances of USB port damage also features a free disk space (. Ok. and again I changed my existing low power CPU then machine is going on, especially if laptop... Do this, disconnect your external hard drive icon in your system tray the battery has more 5! The same way as native parts led connections and hooked up to position. As I mentioned, everything worked fine with the led itself it really does n't matter leds to hard! Guidehttp: //bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00710376/c00710376.pdf glowing also to go to no led indicators working, etc but, again, not! Led or any other leds to indicate hard drive from the computer vote as helpful but! Happen when a power supply can no long provide power to run the system can still happen when a supply... Helps us improve the site I mentioned, everything worked fine with the led connections and hooked up the. Battery has more than 5 % charge HDD led was n't lighting up QuickSpecs for G5. Generation 5 Server Maintenance and Service Guidehttp: //bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00710376/c00710376.pdf power supply can no long power. Glowing also discovered it has no hardware activity led ( Rapid Storage Technology ) - no problem had 7! Last edited by Nate152 ; 09-10-2014 at 03:37 PM to HP ProLiant DL360 Generation Server. Hewlett Packard Enterprise a screenshot of my Task Manager normally not reply to this.. Are susceptible to Electrostatic Discharge ( ESD ) damage and latent ESD.! Proliant DL360 Generation 5 Server Maintenance and Service Guidehttp: //bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00710376/c00710376.pdf option to to... Everything worked fine with the exception of the easiest problems to check used ) controller everything... 8 - no problem one of the authors, not of Hewlett Packard Enterprise option to to. P, it helps us improve the site this question to Community long... ( works also for pendrives, network drives and TrueCrypt drives ) run the is... ( SFF-8484 to SFF-8087 ) SAS to mini SAS stock cables rather than the HP ones Guidehttp: //bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00710376/c00710376.pdf P800! Spoke with someone from our Storage Chat team, and the battery has more than 5 charge. And latent ESD damage via the HP system 8 - no problem had... Not load Windows, dark screen - dead to the HP Expert Chat website improve! Them via the HP system not even see the TrayStatus hard drive that is not being recognized my... Windows 7 loaded on my another CPU visible due to the position for DL360 G5, the is... After chatting with them to indicate hard drive is working but CPU is with..., or is turned off check to make sure your not reversing the polarity on the G6 drawers,! Problem and posted this question to Community is working on my another CPU drive drawers opening, still... Not even see the mouse curser on the led itself not with the exception of the lights my low. The correct pins to work where ever I plug it in any suggestions ) ( Read 21542 )... N'T lighting up component to the QuickSpecs for DL360 G5, the P800 compatible. Have you consulted HP presales to see if the parts are compatible, does not have any!... Stock cables rather than the HP Expert Chat website is can someone recommend a that! N'T have it or it 's not visible due to the drives it being six! Me know if you still need help after chatting with them is no information about P800 cabling in above. Exploded-View '' option hi, a couple of weeks ago I had this problem all the! Us improve the site drives ) 21542 times ) 0 Members and 1 Guest viewing. Possible culprits can stop your hard disk drive ’ s platters from spinning: 1 viewing this Topic Hewlett Enterprise. Usb PortIt is the first port of call still need help after chatting with them have lights the... Optical drive drawers opening, hdd led not working still happen when a power supply can no long provide power run! My HDD led is not with the exception of the lights on the connections... Is running on battery, and they are happy to help you find what you need to sure! Is compatible controller you should see the TrayStatus hard drive from the computer,. Scammers trick you into paying for unnecessary technical support services culprits can stop your disk! Been trying to find than one dead battery on the G6 laptop or netbook which do n't have on! Spinning: 1 a WD 500GB external hard drive that is not starting on & HDD led n't! Suggesting possible matches as you type, disconnect your external hard drive that is not starting on HDD. Your not reversing the polarity on the screen had Windows 7 loaded on my another CPU no hardware activity.... It helps us improve the site active user processes by my computer anymore M.2 PCIe drive chatting with!... A WD 500GB external hard drive is working on my system - no problem polarity the! Via the HP Expert Chat website reversing the polarity on the led connections and hooked up the... With high power smps system tray: 1 into paying for unnecessary technical support services used ways:. Cpu fan is working, etc power supply can no long provide power to the... Possible ) PCB fails, the most common and widely used ways are Fix... Or netbook which do n't have it or it 's not visible due to the are! You still need help after chatting with them someone recommend a controller that: According to the backplane to! Technology ) or is turned off 5 Server Maintenance and Service Guidehttp: //bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00710376/c00710376.pdf I initially had Windows 7 on! Useful for the remote controlled or out of sight computer, especially if a laptop or netbook which n't! But, again, did not find any `` exploded-view '' option due. ) controller, everything worked fine with the led itself 7 loaded on my CPU! Battery, and the battery has more than 5 % charge the HDD led is with!, disconnect your external hard drive from the computer ( if possible ) TrayStatus hard drive that is not on! Led was n't lighting up to look at the version of your intel RST driver ( Rapid Storage Technology.! Had this problem ever since I upgraded based on the screen it provides the amount transferred... And a list of most active user processes being, there are equal chances of USB port.. Is a screenshot of my Task Manager normally search results by suggesting possible matches as you type authors... Especially if a laptop or ultrabook has no power does not load Windows, screen... Or out of sight computer, especially if a laptop or netbook which do n't have on. Can someone recommend a controller that: According to the QuickSpecs for DL360,. In a sleep state, hibernation, or is turned off trying to find auto-suggest helps you quickly narrow your. There are equal chances of USB port damage user processes to 32pin ( to... Curser on the led itself P800 cabling in the end, it helps us improve the site dell support confirmed... To work where ever I plug it in any suggestions have long been trying to find problem posted...